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ISSUE 191

The right two eggs
What's the maxim about pleasing everyone all the time? That we can't do it? You know the one.
 
I first posted what follows here in December 2024, but I feel like it needs to be said again as we stare down 2026. So here goes. . .

A long time ago, in a galaxy far, far away, I oversaw a tiny, brilliant tech PR team drowning in work. We were all losing our minds, because the work was never, ever anywhere near done.

Here’s what I told my Java PR team back in 1996: “We can do 10% of our jobs in 50 hours a week and 12% of our jobs in 60 hours a week. We can NEVER do 100% of what needs to be done.”

I paused to let that sink in.

“So the crucial skill for us is prioritization. Our jobs are like running a three-legged race with a dozen raw eggs in your hands. You are FOR SURE going to drop ten of those eggs. Because you have to run SO FAST if you are going to win.”

“You will lose the race if you stop and try to clean up any of those broken eggs. So you have to just cope with seeing that some eggs broke on your watch and keep running.”

This part was especially hard for my team, who hated failure. They wanted to do everything to the highest possible standard. Leaving those broken eggs on the field was almost harder than grinding til 2 am to try to save them all. I went on.

“You have to get to the finish line. You’ll only have two eggs left in your hands, so you’d better be sure you held onto the RIGHT TWO EGGS.”

I paused to let that sink in too. And then, the mindset shift:

“Our most important task is not execution, it’s choosing the right two eggs. We must brutally prioritize and then we must socialize/justify/defend our prioritization decisions to everyone with power, so that when people complain about their broken eggs, we can say, ‘Hey, I know that your egg broke, but leadership and I agreed that this other egg was more important.’

You’ll always get complaints about the broken eggs, but you’ll have backing that the two eggs you chose were indeed the right eggs.”

Then I wrapped up with this.

“Running this race takes so much energy. You have the drama of being hobbled by being in a three-legged race in the first place, the horror of dropping ten eggs, and the tiredness of still running as hard as you can to get to the finish line. Give yourselves a break. Go home. Rest. Come back Monday with a fresh mind to choose the right two eggs for each of you.”

The end.

My prepping for 2026 wish for you is that you can identify your right two eggs! Courage!!


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