Less stump speeching, more podcasting! Presidential candidates have figured this out and so have CEOs. When we listen to a podcast, that person’s voice is in our heads while we go for a run, chop vegetables for dinner, or submit our expense reports. We love hearing a leader be a human, telling personal stories.
So are soundbites and scripts dead? Are Q&As a thing of the past? Not entirely. I still think every professional communicator/leader needs to keep two things in mind, even if they are “just talking”:
GOALS: You have your audience’s attention for some number of minutes. There must be something you want them to hear. You can gracefully insert that soundbite/theme/insight/data/message throughout a conversation without seeming like a tool. In fact, that’s what the best spokespersons do.
GUARDRAILS: Don’t make your CFO, General Counsel, or Communications VP sad or mad by saying something dumb. No one likes to have to rush out a 10-Q form because you blurted out something about an impending acquisition on a TikTok. There are always things we can’t and don’t say, even if we are just talking.
“Lisa Poulson, you are a national PR treasure,” said a delighted colleague.
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